Guarantee
When it comes to your vehicle, we believe in setting industry standards by providing you with honest, quality, automotive repair and service work at an affordable price. To help us set these standards, we install premium quality automotive products. We also partner with part manufacturers and suppliers. By partnering with these manufacturers and suppliers, we are able to offer warranties and guarantees that many of our competitors cannot meet. We have also been recognized by the Automobile Club of America for excellence in automotive service and also are proud to be a AAA-approved repair center. We are a Pronto Smart Choice Advantage and AAA Approved Repair Center, offering the following guarantees:
Peace of mind - wherever you go, you're covered! Participating Service Centers will honor the manufacturer's written warranty on any replacement part(s) purchased from a Pronto/VIP Tech Center Supplier, whenever the consumer presents proof of original purchase. You MUST keep a copy of the original repair invoice for the warranty to be valid. The independent repair facility warrants the repairs and services performed will be free from defects in materials and workmanship for 12-months or 12,000 miles of use, whichever comes first.
Where To Obtain Warranty Service: If you are less than 25 miles from the original repair facility, you MUST return to the original repair facility for re-repair. The original repair facility will cover the part(s) and labor at no charge to you. However, if you are more than 25 miles from the original repair facility, please call 1-800-4PRONTO to find the nearest Pronto/VIP Tech Center affiliated Service Center. You will be required to pay for the re-repair and submit it for reimbursement. Reimbursement will be contingent upon receiving and verification of original receipt, re-repair receipt, and odometer readings. Warranty claim reimbursement shall NOT exceed the cost of the original repair or service.
Parts & Labor Warranty - 12 Months / 12,000 Mile Peace Of Mind - wherever you go, the Roadside Assistance certificate can be used toward a tow or jump-start anywhere in the U.S. and Canada and is good for one (1) year from the date of the qualifying repair or purchase. Best of all, the jump-start or tow can be used toward ANY mechanical failure! (A maximum reimbursement of $60 applies)
Single-use Roadside Assistance certificate can be used toward a tow or jump-start anywhere in the U.S. or Canada and is good for one (1) year from the date of the qualifying repair or purchase. Best of all, the jump-start or tow can be used toward ANY mechanical failure! (A maximum reimbursement of $60 applies)
When you present your AAA membership card you are entitled to:
Free Maintenance Inspections: When your vehicle is serviced by us, on request your vehicle will be inspected at no charge for items most frequently associated with roadside breakdowns. You will receive a written recommendation of any needed maintenance or repairs.
Written Estimate: You will be provided a written estimate of the cost of all work to be performed on your vehicle. Wisconsin law, states that additional work performed must be authorized by you in advance.
Warranty: Repairs, including parts and labor, are covered by warranty of 12 months or 12,000 miles, whichever comes first.
Returned Parts: As evidence of work performed, all replaced parts are returned to you upon request, with the exception of those that need to be returned to the manufacturer.
Dispute Resolution: AAA will investigate any dispute between a member and this business. AAA's resolution decision will be accepted by this business.