I was having trouble with A/C that another place couldn't fix. They already replaced everything but told me the doors in the vents were stuck open so my car always blew cold and hot air so the A/C would never get real cold. Grahams said they could fix that as they do everything. I also asked them to look at my brakes as I knew they needed some work. They ended up replacing brake pads, rotors, and tie rods in addition to "fixing" the A/C issue. They had my car for a full week. $4,000 later and I still don't have adequate A/C. I'm now looking for a third mechanic to fix the A/C for me. Everything else they did seems good but I would not have done any of it and got a new car if they wouldn't have told me they could fix something they couldn't. FWIW, they have better loaner cars than you would expect.